We welcome your comments and suggestions on greening, landscape and tree management through the following channels.

For emergency only

For trees with imminent danger,
please call 999 for help.

Report Problematic Trees

To report problematic trees to 1823, please

• complete 1823 Webform

• submit via 1823 Mobile App "Tell me@1823"

• call "1823"

Please provide the following information when reporting problematic trees:

• Photo of the whole tree

  

• Problem close-up

  

• Location (e.g. Lamp Pole No. or Screen capture of map)

  

• Tree number on label, if any

  

• Contact info.

  

Comments / Suggestions

Comments and Suggestions to GLTMS

Personal Information Collection Statement

Purpose of Collection

• The provision of your personal data is voluntary;
• All personal data submitted will be used for the purposes of processing your enquiries, suggestions, requests and/or complaints;
• We may not be able to process your enquiries, suggestions, requests or complaints if you do not provide such personal data;

Transfer of Information

For the purposes of processing your enquiries, suggestions, requests and/or complaints, your personal data may be transferred to relevant government departments and/or contractors;

Access to Personal Data and Enquiry

According to the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data. Any request for access to personal data should be made in writing and addressed to the EO(GLTM) of the Greening, Landscape and Tree Management Section at: